For all orders exceeding a value of 100USD shipping is offered for free.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

Upper: suedeIf footwear becomes wet, allow to slowly air dry away from direct heat; To clean footbeds, spray with water or with Birkenstock Cleaner & Refresher and wipe away excess moisture and dirt with a cloth; To clean Birko-flor and birkibuc uppers, wipe clean with a damp cloth

Avoid extreme heatIf cork soles begin to appear dry, apply a thin coat of Birkenstock Cork Sealer for protection; For more stubborn dirt, use a toothbrush and gently scrub the area with water

Do not wear or store Birkenstock footwear near campfires, fireplaces, or indoor radiatorsRegularly apply Birkenstock Water & Stain Repellent to protect leather, suede, and nubuck upper materials; Do not over-saturate the footbed

Do not leave footwear in hot vehiclesPlease bear in mind that any cleaning or treatment can change the look and finish of the materials; To clean leather, suede, and nubuck uppers, brush excess dirt or dust away with a nubuck/suede brush

Do not leave footwear exposed to direct sunlight for extended periodsAfter cleaning, always allow footwear to air dry completely, out of direct heat or sunlight; Gently rub a small amount of leather cleaner onto the shoe using a cloth; do not over-saturate with cleaner